Privacy Policy

[01]Who we are

AtaForge is a robotics company engineering autonomous robots for real-world physical work, registered at 1111B S Governors Ave STE 80322, Dover, DE 19904, United States.

This policy explains how we handle personal data collected through ataforge.com. For privacy questions, contact [email protected].

[02]Data we collect

• ❯Contact details you submit: name, email address, organisation, and the content of your message.
• ❯Technical data: IP address, browser type, device type, referring page, and pages visited, collected through analytics.
• ❯Cookies and similar technologies used for analytics and basic site functionality.
• ❯Order and account data if you purchase digital products through the site, including email address and purchase records.

[03]How we use your data

We do not sell personal data, and we do not use enquiry data for unrelated marketing campaigns.

• ❯To answer enquiries and prepare project proposals.
• ❯To deliver, support, and invoice services or digital products you have requested.
• ❯To understand how the website is used and improve its content and performance.
• ❯To meet legal, accounting, and security obligations.

[04]Client and project data

During an engagement we may process data belonging to our clients, including site, operational and machine telemetry data. That processing is governed by the contract and any data processing agreement signed with the client, who remains the data controller.

Clinical and student data is only processed with an explicit agreement, using the minimum data required, and — where the data cannot leave the client environment — inside the client's own infrastructure.

[05]Legal basis

• ❯Consent, where you voluntarily submit an enquiry or subscribe to updates.
• ❯Contract performance, where processing is necessary to deliver a service you have ordered.
• ❯Legitimate interests, for site security, analytics, and improving our services.
• ❯Legal obligation, where retention or disclosure is required by law.

[06]Sharing and processors

We share personal data only with service providers who help us operate the business — hosting, email delivery, analytics, and payment processing — and only to the extent needed to perform that service. These providers act under contract and are not permitted to use the data for their own purposes.

We may disclose data where required by law, regulation, or valid legal process.

[07]International transfers

AtaForge operates internationally, so personal data may be processed outside your country of residence. Where data is transferred out of the European Economic Area or the United Kingdom, we rely on appropriate safeguards such as standard contractual clauses.

[08]Retention

Enquiry data is retained for up to 24 months from the last contact unless it becomes part of a client relationship, in which case it is retained for the duration of the engagement plus any statutory retention period. Analytics data is retained according to the settings of the analytics platform.

[09]Your rights

To exercise any of these rights, email [email protected]. We respond within 30 days.

• ❯Access the personal data we hold about you.
• ❯Request correction of inaccurate or incomplete data.
• ❯Request deletion of your data where no legal obligation requires us to keep it.
• ❯Object to or restrict certain processing, including analytics.
• ❯Request a portable copy of data you provided to us.
• ❯Withdraw consent at any time, without affecting processing already carried out.

[10]Security

We apply encryption in transit and at rest, role-based access control, audit logging, and least-privilege access to internal systems. No system is perfectly secure, but we design our infrastructure so that a single failure does not expose personal data.

[11]Children

This website is not directed at children and we do not knowingly collect data from them.

[12]Changes to this policy

We may update this policy as our services or legal obligations change. The revision date at the top of the page always reflects the current version.